Grizzly Assistant Bot

Support Ticket System

Professional ticket management with categorization, priority levels, staff assignment, and complete conversation logging for quality assurance.

Role Applications

Automated role application system with custom forms, approval workflows, and integration with existing staff hierarchy.

Staff Reminders

Smart reminder system for staff tasks, scheduled events, maintenance windows, and important deadlines with customizable notifications.

Moderation Tools

Comprehensive moderation suite including mute, ban, kick, warn systems with reason tracking and appeal processes.

Grizzly Bot Integration

Seamless integration with Grizzly Bot for unified role management, synchronized permissions, and coordinated server administration.

Dispute Resolution

Automated dispute handling system with evidence collection, mediation tools, and escalation procedures for complex cases.

Create a new support ticket with category

Set reminders for staff tasks and events

Ban users with reason and duration

Submit role applications for review

Send announcements to channels

View moderation and activity logs

🎟️ Ticket Management

1. User creates ticket via bot command
2. Automatic staff notification and assignment
3. Conversation logged in private channel
4. Resolution tracking and user feedback

📜 Role Applications

1. User submits application form
2. Staff review and discussion period
3. Voting and decision recording
4. Automatic role assignment if approved

🚨 Moderation Actions

1. Staff initiates moderation action
2. Automatic evidence collection
3. User notification with appeal option
4. Action logged for future reference